Privacy Policy

Introduction

New Build UK is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect any personal information you provide when using our website.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Postal address
• Project information submitted through enquiry forms
• Payment and transaction information
• Website usage data
• IP address and browser information

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Provide information about our services
• Process purchases and payments
• Deliver digital products and services
• Improve our website and user experience
• Monitor website performance and security
• Comply with legal obligations

We will only process your personal information where we have a lawful basis to do so.

Contact Forms

When you submit an enquiry through our website, the information provided will be used solely for the purpose of responding to your request and providing relevant information about our services.

New Build Cost Calculator Purchases

If you purchase access to our New Build Cost Calculator or any future digital products, payment information will be processed securely by our payment provider.

New Build UK does not store or have access to your full payment card details.

Cookies

Our website may use cookies to improve functionality, enhance user experience and analyse website traffic.

Cookies may be used to:

• Remember user preferences
• Monitor website performance
• Analyse visitor behaviour
• Improve website functionality

You can control or disable cookies through your browser settings.

Website Analytics

We may use website analytics tools to collect information about how visitors use our website. This information may include:

• Pages visited
• Time spent on pages
• Traffic sources
• Device information
• Geographic location data

This information is used to improve website performance and user experience.

Marketing Communications

Where you have provided consent, we may contact you regarding our services, updates or relevant information.

You may withdraw your consent or unsubscribe from marketing communications at any time.

Sharing Your Information

We do not sell, rent or trade personal information to third parties.

We may share information with trusted service providers where necessary for:

• Website hosting
• Payment processing
• Website analytics
• Customer communication
• Legal or regulatory requirements

Any third parties processing information on our behalf are required to keep it secure and confidential.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Data Retention

Personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or regulatory requirements.

Your Rights

Under UK data protection legislation, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request transfer of your data
• Withdraw consent where applicable

Requests relating to your personal data should be submitted using the contact information provided on this website.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our services.

Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact New Build UK using the contact information provided on this website.